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14. comm and collab
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CHAPTER 19
groupware

 outline 

 links 

 resources 

 exercises 

Groupware is a term for applications written to support the collaboration of several users.

  • Groupware can support different activities:
    • direct interpersonal communication
    • ideas generation and decision making
    • sharing computer objects.
  • It can be classified in several ways:
    • by where and when it happens
    • by the sort of information shared
    • by the aspects of cooperations supported.
  • Implementing groupware is more difficult than single-user applications:
    • because of network delays
    • because there are so many components to go wrong
    • because graphical toolkits assume a single user.