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12. cognitive models
13. socio-organizational
14. comm and collab
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CHAPTER 12
cognitive models

 outline 

 links 

 resources 

 exercises 

Cognitive models represent users of interactive systems.

  • Hierarchical models represent a user's task and goal structure.
  • Linguistic models represent the user-system grammar.
  • Physical and device models represent human motor skills.
  • Cognitive architectures underlie all of these cognitive models.