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2. computer
3. interaction
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11. user support
12. cognitive models
13. socio-organizational
14. comm and collab
15. task models
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CHAPTER 13
socio-organizational issues and stakeholder requirements

 outline 

 links 

 resources 

 exercises 

  • TeamEthno-Online an online journal on all things ethnographic
  • UsabilityNews article Designing E-Business Organisations is a User-Centred Issue discusses research suggesting that internal organisational and social issues are central for organisations moving onto e-Business
  • Jonathan Grudin's articles on CSCW challenges and CSCW history