Human-Computer Interaction 3e Dix, Finlay, Abowd, Beale

CHAPTER 13
socio-organizational issues and stakeholder requirements

outline

links

resources

exercises

TeamEthno-Online an online journal on all things ethnographic

UsabilityNews article Designing E-Business Organisations is a User-Centred Issue discusses research suggesting that internal organisational and social issues are central for organisations moving onto e-Business

Jonathan Grudin's articles on CSCW challenges and CSCW history

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