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This exercise is based on the mobile phone scenario on the web at: www.hcibook.com/e3/scenario/phone/ A user interface designer analyses Andy's behaviour with his original phone and realises that both scenarios A and B are part of a general pattern as shown in the Hierarchical Task Analysis (HTA) in Figure 15.8. (i) Complete the HTA for phoning using
the original phone taking into account scenarios A
and B only and briefly describe your solution. Discuss whether the solutions to (i) and (ii) can be modified to emphasise their common features and whether this would clarify the overall task description.
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