Human-Computer Interaction 3e Dix, Finlay, Abowd, Beale

scenario    Nuclear Reactor

Note: This does not represent any real reactor although the sorts of problems it highlights do occur in real control rooms.

Figure 1 shows a sketch of the control panel of a nuclear power plant. The actual panel is very large covering the whole wall of the control room and contains many sub-panels and controls. The locations of some controls at the two ends of the panel are shown in figure CS.1, although it should be noted that the panel is much wider than the illustration.

control panel for nuclear reactor

Figure CS.1 - nuclear reactor main control panel

A few of the sub-panels are important for this case study:

Alarm Control panel
Emergency Shutdown panel
Emergency Confirm panel
Reactor Targets display
Manual Override panel
Numeric Keypad for the Manual Override panel

Details of the first three of these are shown in figure CS.2 and details of the last three in figure CS.3.

alarm and emergency sub-panels

Figure CS.2 - alarm and emergency sub-panels

reactor targets display and manual override

Figure CS.3 - reactor targets display and manual override

How it works

Alarm State

The system can be in one of three alarm states: GREEN, AMBER or RED.

(i) GREEN alarm state means everything is operating normally
(ii) AMBER alarm state is for when there is a minor problem with reactor operation. Workers in the reactor area are warned and take additional precautions, but no external services are involved.
(iii) RED alarm state is raised when the reactor is operating outside normal parameters and there is a possibility of external contamination. The police and other emergency services are alerted.

Typically AMBER state is raised once or twice a week and red state only a few times a year (so far only false alarms!). Raising a RED alarm unnecessarily causes significant inconvenience and cost both to the station staff and the external emergency services.

Original design of the alarm control panel

When the plant was commissioned, the alarm system controls worked as follows.

The current alarm state is indicated by which of the coloured lights on the Alarm Control panel is lit.. The '+' and '–' buttons on this panel increase or decrease the alarm state. Figure 4 shows a state transition network of the effects of the '+' and '–' buttons on the state as the system was initially installed.

Figure CS.4 – STN for alarm state

Emergency Shutdown

When there is a very serious problem the operator can press the large red button labelled IMMEDIATE SHUTDOWN COMMENCE on the Emergency Shutdown panel, which initiates an emergency shutdown. This needs to be confirmed by pressing the CONFIRM button on the Emergency Confirm panel. (This is to prevent accidental shutdown of the plant.) The CONFIRM button is normally green, but glows red after the IMMEDIATE SHUTDOWN COMMENCE button has been pressed to remind the operator.

Emergency shutdown causes explosive bolts to blow that drive control rods into the reactor completely stopping the nuclear reaction. Restarting the reactor after emergency shutdown may take several weeks and costs many millions of pounds in lost production and replacement of parts damaged during the shutdown procedure.

Reactor targets and manual override

The Reactor Targets panel shows the current target state of several reactor operating parameters. These are normally set by an automatic control system to values that ensure optimal energy production.

In an extreme emergency the operator may need to control these targets. The Manual Override panel allows this.

Manual override is only enabled in RED alarm state.

To override a particular target the operator selects the desired target (Pressure, Temperature or Flow Rate) from a dropdown menu, types in the desired value using a numeric keypad and then confirms the value using the SET button. (The SET button is necessary to prevent part-typed numbers being treated as the new value.)

Revised Alarm Control Operation

Some while after the plant was running a consultant suggested changing the operation of the Alarm Control panel and the software and hardware was revised in line with his recommendations. The current design works as follows.

Raising the alarm state from Green to Amber and back uses the '+' and '–' buttons as before. However now to raise the state from Amber to Red it is necessary to both press '+' and also confirm this by pressing the CONFIRM button on the Emergency Confirm panel.

Figure 5 shows the state transition network of the revised system.

STN for revised alarm state

Figure CS.5 – STN for revised alarm state

Emergency Scenario

Jenny, the Nuclear Power Plant operator has normal sight and no physical or perceptual impairments. Her shift started at 11pm and it is now 5am in the morning. So far the plant has been operating within normal parameters and the current alarm state is therefore green

  1. Jenny notices the core reaction rate has risen very rapidly
  2. she realises she must immediately change the reactor target pressure to correct this
  3. she goes to the Alarm Control Panel on the far right of the main reactor control panel and presses '+' twice (as it is starting off in green state)
  4. the Emergency Confirm button glows red
  5. she moves across to the Manual Override panel on the far left of the main reactor control panel
  6. she selects 'Pressure' from the pull down on the Manual Override panel
  7. she types the new value '6000' using the keypad
  8. she notices that the number on the Reactor Targets panel has not changed
  9. she realises she forgot to press the SET button on the Manual Override panel
  10. she presses the SET button
  11. the value still doesn't change
  12. an automatic audio warning sounds "60 seconds to core meltdown"
  13. she presses the SET button repeatedly
  14. still the value doesn't change
  15. she starts again, selects 'Pressure' from the pulldown, types 6000 and presses SET
  16. still the value doesn't change
  17. the audio warning says "30 seconds to core meltdown"
  18. Jenny runs across the room to the Emergency Shutdown panel
  19. "20 seconds to core meltdown"
  20. she presses "Immediate Emergency Commence" button
  21. the emergency confirm button glows red
  22. "10 seconds to core meltdown"
  23. she presses the "Emergency Confirm" button
  24. she hears the crash of the explosive bolts sending the control rods into the reactor
  25. the audio system announces "reactor shutdown successful"