Human-Computer Interaction 3e Dix, Finlay, Abowd, Beale

exercises  -  13. socio-organizational issues and stakeholder requirements

EXERCISE 13.3

The example in Section 13.3.2 (soft systems methodology) provides a root definition for an airline booking system from the perspective of the airline owner. How would this change if it was presented from the perspective of the customer?

answer available for tutors only


Other exercises in this chapter

ex.13.1 (ans), ex.13.2 (ans), ex.13.3 (tut), ex.13.4 (tut), ex.13.5 (tut)

all exercises for this chapter


home | about | chapters | resources | exercises | online | editions | interactive | community | search | plus +++
exercises: 1. human | 2. computer | 3. interaction | 4. paradigms | 5. design basics | 6. software process | 7. design rules | 8. implementation | 9. evaluation | 10. universal design | 11. user support | 12. cognitive models | 13. socio-organizational | 14. comm and collab | 15. task models | 16. dialogue | 17. system models | 18. rich interaction | 19. groupware | 20. ubicomp, VR, vis | 21. hypertext and WWW