Human-Computer Interaction 3e Dix, Finlay, Abowd, Beale

exercises  -  11. user support

EXERCISE 11.9

Applications are often supported by an online version of the paper documentation; in some cases there is no paper documentation at all.

What are the advantages of online documentation? What are the disadvantages, and how can they be overcome?

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Other exercises in this chapter

ex.11.1 (ans), ex.11.2 (ans), ex.11.3 (ans), ex.11.4 (ans), ex.11.5 (tut), ex.11.6 (tut), ex.11.7 (tut), ex.11.8 (tut), ex.11.9 (tut), ex.11.10 (tut)

all exercises for this chapter


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