Human-Computer Interaction 3e Dix, Finlay, Abowd, Beale
- Interaction models help us to understand what is going on in the interaction
between user and system. They address the translations between what the user
wants and what the system does.
- Ergonomics looks at the physical characteristics of the interaction and
how these influence its effectiveness.
- The dialog between user and system is influenced by the style of the interface.
- The interaction takes place within a social and organizational context that
affects both user and system.