Human-Computer Interaction 3e Dix, Finlay, Abowd, Beale

CHAPTER 13
socio-organizational issues and stakeholder requirements

 outline 

 links 

 resources 

 exercises 

  • The Ethnographic Lens – Elizabeth Churchil, Director of UX at Google, describes how to combine big data and ethnographic insights
  • Action Research in HCI – collection of references
  • Ethnography – article in the Enclopedia of –Computer Interaction, at interaction-design.org
  • Jonathan Grudin's articles on CSCW challenges and CSCW history

  • home | about | chapters | resources | exercises | online | editions | interactive | community | search | plus +++
    chapters: introduction | 1. human | 2. computer | 3. interaction | 4. paradigms | 5. design basics | 6. software process | 7. design rules | 8. implementation | 9. evaluation | 10. universal design | 11. user support | 12. cognitive models | 13. socio-organizational | 14. comm and collab | 15. task models | 16. dialogue | 17. system models | 18. rich interaction | 19. groupware | 20. ubicomp, VR, vis | 21. hypertext and WWW | references