Hazy, Crazy, Lazy Days are Over
time for designers to think

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Alan Dix
at time of talk: aQtive limited
currently: Lancaster University

www.hcibook.com/alan/

keynote at Designing Information for Mobile and Broadband Network Users, London, 15th December 1999.

view slides of talk as PDF (54K) or HTML


Full reference:
A. Dix (1999). Hazy, Crazy, Lazy Days are Over - time for designers to think. keynote Designing Information for Mobile and Broadband Network Users, London, 15th December 1999.
http://www.hcibook.com/alan/papers/
mobile-and-b-99/
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Alan's topics pages on cyberspace, mobile etc.
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Synopisis

mobile & broadband – unlikely bed fellows?
different market, different technology, different constraints
ideas!
incongruity  +  analysis   =   innovation
outline
the past - let it all hang loose
the future - transformative technology
the present - but looking forward
user focus
from - want to use the computer
through - want to do things using the computer
to - want to do things

the past

if a computer were a restaurant
1960s & early 70s - rather inferior pizza delivery service
late 70s and early 80s - mind your Ps and Qs and stick to the menu
late 80s and 90s - there’s the kitchen, get on with it
interaction focus
language - command/menu based
action - GUI
interaction?
the screen
let it all hang out!
    don’t think
                 what’s needed?
                 when its needed?
    just put it all there ...
                 ... and let the user decide
bandwidth
(mobile/broadband difference?)
computer arrow user BIG
user arrow computer tiny
use screen to trade bandwidth?
trade bandwidth? - NO!
information per click ~  log(nos buttons)
Fitts’ law - time ~  log(area target/area screen)
       =>  input bandwidth approx constant
real screen gains
relevant actions  -  screen changes
        changing contextual ‘alphabet’ = bigger bandwidth
rapid eye movement
        how much can YOU see?
        the eye is interactive!

the future

PopuNet
everywhere
everyone
everywhen
products for PopuNet?
what are they? ...
          ... I wish I knew!
include:
    e-shopping (rather than e-buying)
    sharing
    fun!
everywhere technology - thrift is in
space:
          mobile  -  small screen
          TV  -  use screen for more important
                arrow  can’t squander screen space
time:
          consumers want to live their lives
          if it takes time, they won’t do it
                arrow  can’t squander user’s time
...
arrow  contextual interfaces
          offering the right thing when its needed

the present

static context
understand the task!
traditional task analysis  -  what is done
now want  -  what needs to be known
Tea making HTA
what needs to be known?
look at flow chart
           decision = information need
flowchart
static context
understand the task!
traditional task analysis  -  what is done
now want  -  what needs to be known
dynamic context
onCue toolbaraQtive onCue
    watches while the user works - context = clipboard
    suggests web services and desktop applications
appropriate intelligence
simple heuristics
right much of the time
valuable when its right
no cost when its wrong!
             arrow appropriate interaction
e.g.  Excel sigma/sum symbol button,  but not ...

Alan Dix updated: 11/1/2007