An Explorative Analysis of User Evaluation Studies

Geoff Ellis
Lancaster University, UK.
http://www.comp.lancs.ac.uk/computing/users/ellisg2/

  

Alan Dix
Lancaster University, UK
http://www.hcibook.com/alan/

Paper at BELIV06 "BEyond time and errors: novel evaLuation methods for Information Visualization" workshop at AVI'2006, 23rd May 2006, Venezia, ITALY.


Abstract

This paper presents an analysis of user studies from a review of papers describing new visualisation applications and uses these to highlight various issues related to the evaluation of visualisations. We first consider some of the reasons why the process of evaluating visualisations is so difficult. We then dissect the problem by discussing the importance of recognising the nature of experimental design, datasets and participants as well as the statistical analysis of results. Finally, we propose explorative evaluation as a method of discovering new things about visualisation techniques, which may give us a better understanding of the mechanisms of visualisations.

keywords: Explorative evaluation, Information visualisation, Evaluation, Case study

Full reference:
G. Ellis and A. Dix(2006). An explorative analysis of user evaluation studies in information visualisation. In Proceedings of the 2006 Conference on Beyond Time and Errors: Novel Evaluation Methods For information Visualization (Venice, Italy, May 23 - 23, 2006). BELIV '06. ACM Press, New York, NY, 1-7.
http://www.hcibook.com/alan/papers/
beliv06-evaluation/
more:
ACM DOI= http://doi.acm.org/10.1145/1168149.1168152
Download draft paper (PDF, 320K)
related work on visualisation at: http://www.hcibook.com/alan/topics/vis/
elsewhere
Henry Lieberman's and Rant: The Tyranny of Evaluation and Shuman Zhai's elequent reply Evaluation is the worst form of HCI research except all those other forms that have been tried reflect some of the same points as we do in this paper.


References

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Key points

  • Evaluation in visualisation papers is infrequent, and apparently poor when it occurs.
  • This is because it is hard.
  • But more important is to understand when and why evaluation is needed - and thus to do it, interpret it and judge it better.

Empirical evaluation of
generative artefacts is
methodologically unsound

Generative artfacts are ones which exist to make other things. This includes methodologies, toolkits, design principles, guidelines and visualisation techniques or algorithms. It is only the software produced by these by a particular designer for a particular purpose that can in pronciple be evaluated. Even then software is itself generative as it is the instance of use by a particular user for a particular task.

However they can be justified through reasoningand evaluation can form part of this.


Figure 1. the two sides of validation: justification and evaluation

Forms of evaluation

  • Summative - is it right
  • Formative - can I make it better
  • Explorative - can I understand moor

Summative and formative evaluation are good in design ... but it is usually explorative evlauation yuo need in research.


http://www.hcibook.com/alan/papers/beliv06-evaluation/

Alan Dix 22/4/2006